Terms and Conditions

Terms and Conditions  


All ticket sales are final. There are no refunds on tickets unless a performance is canceled. Refunds are made only to the original purchaser. No refunds will be offered on previously purchased tickets if a promotional price is offered at a later date. 

Facility Fee

There is a $3 service charge for every ticket purchased. Performance Partner Programs are exempt. 


Exchange privileges are available for all shows, with the exception of Performance Partner Programs. There is a $6-per-ticket service charge for exchanges. All exchanges must be done by the original purchaser. Original tickets must be returned to the Ticket Office no later than 2 hours prior to the performance. For Broadway Performance Partner show exchanges, subscribers and single ticket buyers may select a new performance date and time for that show. 

Online Ticket Brokers and Ticket Resale Services

If you are paying more than face value for CCPA tickets, you are paying too much. Tickets to all performances presented by the CCPA are available exclusively through the theater’s Ticket Office at 800-300-4345 and official website cerritoscenter.com. 

Lost Tickets

There is a $6-per-ticket service charge for replacing lost tickets.

Wheelchair Accessible Seating

Limited wheelchair accessible seats are available for all performances at the CCPA.


To upgrade your seat location for a performance, bring your current tickets to the Ticket Office. A $6-per-ticket service charge will apply.

Tickets For Children

Regardless of age, everyone must have a ticket and sit in a seat.  

Group Sales

For groups of 20 or more, call the Ticket Office at 800-300-4345 for a discount. This discount is not applicable on Performance Partner Programs.  

Gift Certificates

CCPA gift certificates can be redeemed toward the purchase of tickets only. Gift certificates cannot be redeemed on Performance Partner or Broadway Performance Partner Programs. 3DT issued gift certificates will be accepted on Broadway Performance Partner shows only.