How to Order for the 2017-2018 Season

WHEN TO ORDER  

Orders may be placed when you receive your 2017-2018 Season Brochure in the mail in June. You may place an order by:

  Drop Off – Ticket office hours are Tuesday – Friday from 10 AM – 6 PM and Saturday from 12PM – 4PM.

1. Internet – Go to cerritoscenter.com, choose Next Season Order Form under Quick Links, and complete the online Order Form.
2. Mail – Mail your complete order with payment to the address listed at the bottom of this page.
3. Phone – Ticket Office hours are Tuesday – Friday from 10 AM – 6 PM and Saturday from 12PM – 4PM.  Call 800-300-4345 to place an order. Due to the potentially high volume of calls and time needed to place a telephone order, there may be an extended waiting period. We appreciate your patience while staff provides quality customer service to all patrons.  

  PROCESSING 

Orders are filled by Group categories listed below, on a first-come, first-served basis within each category. Your seat location may vary for each show, but you will receive the best seats available when your ticket order is filled. The acceptance of an order by the CCPA Ticket Office does not guarantee that your requested price level or tickets will be available at the time of seating. 

 Group 1 – To qualify for Group 1, you must be: 

• A Cerritos resident (proof of residency is required – payment must match billing address in Cerritos), or
• A CCPA Associates contributor between $500 and $2,499 (For information on becoming a CCPA Associates contributor, please see page 27 or go to the Endowment Fund tab under the Get Involved section of the website. All contributions must be current by June 13, 2017, or
• Purchasing one or more Series discount packages. See Series listing under “How to Order,” or
• Renewing a Choose Your Own Season package (must have purchased one in the 2016-2017 Season).

Group 2 – To qualify for Group 2, you must be:

• Purchasing a Choose Your Own Season package (5 or more events).

Group 3 – (purchasing 4 events or fewer) 

We will accept single ticket order requests at any time. Processing of all single ticket order requests will begin upon completion of Group 1 and 2 orders. On July 14, 2017 our web site goes LIVE for real-time sales. We will begin taking orders in real-time via phone and walk up on July 15, 2017 at 12 PM.

 NOTE ON DEMAND FOR TICKETS 

The CCPA has limited-seating capacity, therefore some price zones and performances sell out quickly. We will do our best to fulfill your entire request, but not all requests can be honored. If we cannot meet your ticket request, we will follow the guidelines chosen on your order form. If you do not indicate a preference, we will give you the best-available seats and a refund will be processed, if applicable.

PROCESSING TIMELINE 

Late June – July 13, 2017 – Ticket Office will fill order requests for the 2017-2018 season in the order received for Group categories 1 and 2. Processing of all Group 3 order requests will begin upon completion of Group 1 and 2 orders, but are not guaranteed to be completed before live ticket sales.

July 14, 2017 – Real-time processing of orders begins on the website cerritoscenter.com at 12 PM.

July 15, 2017 – Begin taking orders in real time. Real-time processing of orders may be done via phone or at the Ticket Office beginning at 12 PM.

July 31, 2017 – Last day to purchase a Choose Your Own Season package and receive a 10% discount.

HOW TO ORDER  

1. MAKE YOUR CHOICES 

Circle the desired ticket price(s) on the order form. Discount offers apply to original ticket order only. Tickets added at a later date will be sold at the single-ticket price. Regardless of age, everyone must have a ticket and sit in a seat. 

1. Series – Select from one of 2 exciting discount series packages. Series subscribers have the option to renew the same seats in their series packages each season. Discount series packages are available through the first event of each series. 

• Broadway Performance Partner Series 
• Rob Kapilow’s What Makes It Great? Series 

2. Choose Your Own Season – Customize your order by selecting 5 or more performances and receive a 10% discount. Single-ticket prices apply when selecting the Choose Your Own Season option. Choose Your Own Season discount is available until July 31, 2017 and applies only to events listed in the 2017-2018 Season Brochure. Broadway Performance Partner programs are eligible for the discount and count towards the 5 of more shows needed. Performance Performance Partner program events are not eligible for the discount and do not count towards the 5 or more events needed for the discount. 
3. Single Tickets – Discounts do not apply when ordering fewer than 5 events. Exchange privileges are not available on single-ticket orders. 

2. TOTAL YOUR ORDER FORM